LG AC / Heat Pump Error CH10 – Indoor Fan Motor Locked (BLDC Fan)
CH10: the indoor unit's fan motor isn't turning or isn't reporting its speed, so the unit shuts down.
At a glance
Severity: Moderate
- Meaning
- Indoor Fan Motor Locked (BLDC Fan)
- Typical repair cost
- $0–$650
- DIY difficulty
- Moderate
LG's error tables describe CH10 as an indoor fan lock – a fan motor operation failure. The indoor unit uses a brushless DC motor that reports its speed back to the control board through a feedback signal. When the board commands the fan to run but gets no speed pulses back for a set time, it assumes the fan is jammed and stops the whole system so the coil doesn't freeze or overheat without airflow. The fan wheel may truly be stuck – a foreign object, a failed motor bearing – or the motor may spin but its internal electronics no longer send the signal. A loose motor plug or a damaged drive circuit on the indoor board completes the picture.
How it looks on the display
Model families & display variants
| Model family | Shows | Note |
|---|---|---|
| Wall units with 2-digit display (Art Cool, Mega, Standard) | CH ↔ 10 | The display alternates between CH and the number. |
| Models without a numeric display | LED blinks | The heating and cooling LEDs blink out the digits; LG's code chart for the model gives the pattern. |
| Ducted and cassette units with wired controller | CH10 | Shown on the wired controller; on multi-zone systems only the affected head stops. |
Safety first · Consult a professional
Switch the breaker off before reaching near the fan wheel; the indoor board feeds the fan motor with around 310 V DC. Only look through the air outlet with a flashlight – don't remove the casing or unplug anything yourself.
- Unplug the appliance or switch off the breaker before opening any panel. Mains voltage can kill.
Symptoms
- CH and 10 alternating on the indoor unit display
- No air coming out, although the louvers open
- Grinding, scraping or rattling noise just before the unit stopped
- Fan tries to start, twitches and stops again
- On models without a code display, the indoor LEDs blink a matching pattern
Possible causes
Ranked by how often each cause is behind this code (editorial estimate).
- Indoor BLDC fan motor failed – bearings seized or internal electronics dead
- Fan wheel blocked by a foreign object or loose part
- Motor connector loose or corroded at the indoor board
- Fan drive circuit on the indoor control board damaged
- Crossflow fan wheel cracked or rubbing on the housing
Fix it step by step
Power off and look inside the outlet
Switch off the breaker, open the louvers by hand and shine a flashlight onto the long barrel-shaped fan behind them. Look for paper, a toy, a broken louver clip or anything wedged between the blades.
Tools: Flashlight
Check that the wheel turns freely
With power still off, gently push one blade with a plastic chopstick or wooden spoon handle. It should spin easily and coast. If it doesn't move, feels gritty or wobbles on its shaft, the motor or fan wheel is the problem.
Tools: Flashlight
Clear light obstructions only
Remove an object only if you can reach it through the outlet without tools. Anything stuck deeper, or a fan that has come loose on its shaft, needs a technician to take the unit apart.
Tools: Gloves
Restart and listen
Turn the power back on and start fan-only mode on high. A healthy fan ramps up quietly within a few seconds. If CH10 comes back straight away while the wheel turns freely by hand, the motor electronics or the board are at fault.
Technician motor test
The technician checks the supply voltages at the motor plug (high DC bus and the low control voltage), the speed command and the feedback pulses while the board tries to start the fan. No feedback with good supply means a new motor; no supply means a new board.
Tools: Multimeter
How to reset CH10
- Turn the unit off with the remote
- Switch off the breaker for 3–5 minutes
- Restore power and start in fan mode first to confirm the fan runs
Where the parts are
- 1Fan
- 2Temperature sensor
- 3CAN bus
- 4Outdoor unit
- 5Compressor
- 6Engine computer (ECM)
Repair options & costs
| Repair | DIY? | Estimated cost |
|---|---|---|
| Remove object from fan (no tools needed) | Yes | $0 |
| Technician diagnosis | No | $100–$200 |
| Indoor fan motor replacement | No | $300–$600 |
| Crossflow fan wheel replacement | No | $200–$450 |
| Indoor control board replacement | No | $300–$650 |
Rough US estimates; technician call-out fees vary by region. Not a quote.
When to call a technician
Call an HVAC technician if the fan won't turn by hand, if CH10 returns after clearing an obstruction, or if you heard grinding before the stop. Replacing the motor means removing the front casing, drain pan and often the coil fasteners on a wall unit – a job with refrigerant lines and live wiring close by.
Frequently asked questions
Can I run the unit in cooling without the indoor fan?
No, and the board won't let you. Without airflow the indoor coil would ice up in cooling or overheat in heating, which is exactly what CH10 prevents.
Is CH10 the outdoor fan?
No. CH10 is the indoor fan. The outdoor fan has its own code on LG systems, so a silent outdoor fan points elsewhere.
The fan spins freely by hand – why the error?
The motor's built-in electronics or the board's drive circuit can fail without any mechanical binding. The board then sees no speed signal and reports a lock even though nothing is stuck.
Sources
- Official LG user documentation and support pages (facts only; wording is our own)
- Methodology: How We Build Code Pages · Data Sources We Use · Editorial Policy